91.4%
+1.2pp
Logo Retention
105.3%
+2.1pp
Revenue Retention
94.7%
12-mo GRR
Month 7
Avg Churn Month
118%
Q1 2024
Best Cohort NRR
Challenges We Solve
The problems finance
teams face every week.
These are the questions that slow teams down โ the ones that take days to answer and still leave executives uncertain.
โกRetention metrics inconsistent across teams and reporting periods
โกNo cohort-level view of how retention evolves over time
โกEarly churn signals invisible until it's too late to act
โกHard to isolate the product and pricing factors that drive churn
What You'll Get
Capabilities built for outcomes.
Every capability feeds from the same ground-truth data cube โ fully consistent, fully reconciled.
๐
Cohort Retention Heatmaps
Visualize retention by acquisition cohort โ see exactly when customers leave and why.
๐
NRR / GRR by Cohort
Net and Gross Revenue Retention sliced by cohort, segment, product, and channel.
๐
Retention Curve Analysis
Understand where retention stabilizes โ and how your curves compare period over period.
โ ๏ธ
Early Warning System
Flag accounts showing the behavioral patterns that precede churn 60โ90 days out.
๐ท๏ธ
Churn Driver Attribution
Attribute churn to specific factors โ pricing, product, support, segment โ not just "competition".
๐ฏ
Retention Benchmarking
Compare your retention performance against SaaS benchmarks by segment and ARR band.
Why It Matters
Business outcomes, not just metrics.
๐ก๏ธ
Make revenue sustainable
High retention is the foundation of compounding growth โ measure it with precision.
๐
Find the leaky bucket
Identify exactly where and why customers leave โ and fix it before it compounds.
๐
Improve NRR to 110%+
The difference between 95% and 110% NRR determines whether you grow or grind.
Questions RevenueLens Answers
Stop guessing. Start knowing.
?What is our 12-month logo retention rate?See answer โ
?Which acquisition cohort has the best 24-month retention?See answer โ
?At what month do most customers churn?See answer โ
?What is GRR by product and segment?See answer โ
?How does retention compare between SMB and Enterprise?See answer โ
Industries Served
Built for revenue-driven organizations.
๐ปSaaS & Software
๐ผPE Portfolio Companies
๐ฅHealthcare Tech
๐ญManufacturing
๐กTelecom
๐ฆFinancial Services
๐๏ธProfessional Services
๐EdTech